ONE OF THE most common questions being asked on my on-line
caregivers forum each week, as well as among colleagues,
is what is long-term care insurance, and who needs it?
There are no easy answers: This insurance is private
(rather than subsidized, as through an entitlement such
as federal Medi-Cal funding), and may cover a wide range
of services for those requiring long-term care
assistance - from help with bathing to 24-hour personal
care in a nursing home.
Long-term care itself means the kind of assistance you
need when you need personal care: It refers to an array of
medical, social and support services delivered over an
expended time to people at home or in an institution who
depend on others for some kind of assistance. You can need
long-term care because of a disabling accident or a
chronic illness. Services include in-home care such as
help with housekeeping, meals or grooming, or in nursing
homes or community-based organizations.
Women are more likely to need long-term care services:
They live longer, and they usually wind up with more
chronic illness. Women of color have even further
complications if their health has been poor since youth.
Although few insurance companies sold long-term care
insurance before 1986, according to the General
Accounting Office, the number of companies and policies
is growing fast. Some people buy these policies to protect
their assets against possible future long-term care
expenses, as a year’s outlay out-of-pocket for nursing
home care can top $50,000. Other people buy this insurance
because they are uncertain about the quality and
availability of long-term care provided through Medicaid
(Medi-Cal in California).
Who is likely to need long-term care insurance? Anyone may
need it, but those who are frail or very old are more apt to
need long-term care services. Family circumstances may
also be a factor: Whether a person can remain at home and
live independently, what kind of family or community
support system can be set up, and the degree of isolation
or frailty are all important considerations.
In California, three types of long-term care policies may
be sold: Nursing facility only, home care only, and
comprehensive long-term care. The cost of policies
varies according to the type of policy and coverage
provided. Policies with only nursing home coverage are
less expensive than those that cover both nursing
facility care and home / community care.
Other factors that influence cost include: the age at
which you purchase coverage (it’s more expensive the
longer you wait; some companies will not sell to people
over age 85); the length of waiting time you choose before
receiving benefits; the benefit dollar amount and policy
options; the state of your health at the time of purchase.
Long-term care insurance is not cheap; policies can cost
$3,000 a year and more.
Before considering any purchase, think about your
income, now and later; your assets (if your assets are
less than the cost of a year in a nursing home, the
insurance is probably not a good idea, nor is it if you are
close to qualifying for Medi-Cal); the state of your
health (people with serious problems are rarely accepted
for long-term care coverage, although certain chronic
conditions will be covered, but at a higher premium);
pre-existing conditions (there may be a waiting time
before benefits kick in).
The GAO says that long-term care insurers estimate that at
least half of their policyholders will stop paying
premiums and lose their insurance coverage before they
receive any covered service. The highest lapse usually
occurs within the first year. But they also note that
because of improved policy provisions and better trained
agents who can explain things more clearly, people are
holding onto their policies longer.
California is one of four states that has instituted a
Partnership for Long-term Care, wherein eight insurance
companies have agreed to certain standards and
provisions in providing long-term care insurance. They
offer a nursing-home-only policy (which also covers care
in a residential care facility), or an integrated policy
that covers nursing home, residential care and a full
range of home and community-based services (including
home health care, personal care, homemaker services,
adult day care and respite care).
Partnership policies are purchased through private
insurance companies. For information, call
1-800-434-0222.
Questions to ask
Here are some of the questions you should ask your
insurance sales agent when looking at a long-term care
policy:
* What levels of care are covered by the policy?
* Where can you receive care covered under the policy?
What are the restrictions?
* How long are benefits provided and what amounts are
covered? (What is the maximum daily benefit for each level
of care, are there limits on the number of days or visits
for which benefits will be paid?
* What is the length of benefit period you are
considering?
* Are there limits on the amounts the policy will pay
during your lifetime?
* Does the policy have inflation protection?
* Is there a waiver-of-premium provision? If so, how long
do you have to be in a nursing home before it begins?
* Does the policy have a death benefit?
* When do benefits begin?
* How does the policy determine whether you are eligible
for benefits?
* What does the policy cost? What is the monthly premium
excluding all riders? What is the annual cost of the
inflation rider? What is the cost of a nonforfeiture
benefit?
* Is there a discount if both spouses buy policies?
* Do premiums escalate each year or not because you grow
older?
* Is there a grace period for late payment?
* Can the policy be upgraded?
* Are there any diseases or injuries that are not covered?
It is important to contact several companies and agents
before you buy. Compare benefits, types of facilities
covered, limitations in coverage, the exclusions and
premiums. It is NOT necessary to buy several policies to
get enough coverage, experts advise.
Local resources
State Department of Insurance: 1-800-927-4357 (to verify
whether an agent is authorized to sell long-term care
insurance).
HICAP / Legal Assistance to the Elderly: Health Insurance
Counseling and Advocacy Program, San Mateo County, (415)
342-0822. “Taking Care of Tomorrow: A Consumer’s Guide
to Long-Term Care” (California Department of Aging
publication).
Council on Aging of Santa Clara County, 2115 The Alameda,
San Jose, CA 95126-1141. (408) 296-8290; Palo Alto
office: 463 College Ave., 94306, (415) 329-0888. HICAP
services.
National resources
AARP Fulfillment, P.O. Box 22796, Long Beach, CA
90801-5796. “Before You Buy - A Guide to Long-term Care
Insurance” ; “Medigap: Medicare Supplemental Insurance
- A Consumer’s Guide.”
American Council of Life Insurance, 1001 Pennsylvania
Ave. NW, Washington, DC 20004-2599. (202) 624-2000; fax,
(202) 624-2319; 1270 Avenue of the Americas, New York, NY
10020-1837. (212) 245-4198; (212) 624-2403. “Life
Insurance Fact Book Update.”
Health Care Financing Administration, Department of
Health and Human Services, 200 Independence Ave. SW,
Washington, DC 20201. (800) 638-6833. Oversees Medicare
and Medicaid programs. Medicare Publications, HCFA
Inquiries, 6325 Security Blvd., Baltimore, MD 21207.
“Medicare Handbook 1996,” “Guide to Health Insurance
for People With Medicare.”
Health Insurance Association of America, Consumer
Information Service, 1025 Connecticut Ave. NW, Suite
1200, Washington, D.C. 20036. (202) 824-1600. “Guide to
Long-Term Care Insurance.”
National Association of Insurance Commissioners, 120 W.
12th St., Suite 1100, Kansas City, MO 64105. (816)
842-3600. “A Shopper’s Guide to Long-term Care
Insurance” (1993). Free yearly copy of “Guide to Health
Insurance for People With Medicare.”
National Institute of Insurance Commissioners, 1025
Connecticut Ave. NW, Washington, D.C. 20036. (202)
223-7857. Information about long-term care policies
available in each state.
National Insurance Consumer Helpline, (800) 942-4242.
Information and referral, including health and life
insurance, long-term care, policy search. 8 a.m. to 8 p.m.
ET, M-F.
United Seniors Health Cooperative, 1331 H St. NW, Suite
500, Washington, D.C. 20005-4706. (202) 393-6222.
Information on nursing home and Medigap insurance,
advice on currently held policies. “Long Term Care: A
Dollar and Sense Guide,” and “Managing Your Health Care
Finances” (each $10).
Please send news releases, photographs and story ideas
for this forum to Elder Watch, Peninsula Editor, San
Francisco Examiner, 110 Fifth St., San Francisco, CA
94103. For reprints of “The Caregivers,” call (415)
777-7771. Join Beth McLeod’s caregivers forum Wednesdays
at 6 p.m. on AARP / AOL in the Meeting Place.
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